Refund/Exchange Policy
We offer a 30-day Money Back Guarantee on products returned in NEW condition. Please call customer service at 866-876-7828 x29 in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.

Return merchandise with RMA number to:
Grace Fellowship Church
9379 Gunpowder Rd.
Florence, KY 41042-9622
NOTE: Refunds sent with no RMA number, or mailed to the call center will be returned to sender.

Order Cancellation
Please submit any cancellation via email to orders@graceky.org, or call on our business phone at 859-371-7880.

Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.

Contact Information:
Grace Fellowship Church
9379 Gunpowder Rd.
Florence, KY 41042-9622
USA
859-371-7880
orders@graceky.org